{"id":4529,"date":"2023-05-29T10:17:05","date_gmt":"2023-05-29T08:17:05","guid":{"rendered":"https:\/\/www.satmaticgroup.com\/autotask-psa\/"},"modified":"2023-06-08T13:01:25","modified_gmt":"2023-06-08T11:01:25","slug":"autotask-psa","status":"publish","type":"page","link":"https:\/\/www.satmaticgroup.com\/en\/autotask-psa\/","title":{"rendered":"Autotask PSA"},"content":{"rendered":"

The most powerful ticketing system on the market<\/span> Autotask PSA<\/span><\/span><\/span> <\/span><\/h2><\/div>

Autotask PSA<\/h2><\/div><\/div><\/div><\/div><\/div>
<\/span><\/div>

VISIBILITY OF YOUR ENTIRE BUSINESS<\/h3><\/div>

Autotask Professional Services Automation (PSA) is one of the most powerful and intuitive technical CRMs in the world, providing a single view of the entire business. Whether you are an IT company or the technical department of an SMB or large enterprise, Autotask PSA allows you to centralize technical and business operations, making data-driven decisions to improve service, productivity, and profitability.<\/span>\u00a0<\/span><\/p>\n

    \n
  • Who has never dreamed of a tool that allows you to\u2026<\/span><\/li>\n
  • Have control of all the technical incidents of your customers\u2026<\/span><\/li>\n
  • Control all IT jobs and projects\u2026<\/span><\/li>\n
  • Measure the productivity of customers, projects, and technicians\u2026<\/span><\/li>\n
  • Manage an opportunity (LEAD) from the beginning until it is closed\u2026<\/span><\/li>\n
  • Increase technical productivity\u2026<\/span><\/li>\n
  • Enhance control and customer satisfaction\u2026<\/span><\/li>\n<\/ul>\n

    DEFINITIVELY, increase your company's turnover and profit!<\/span>\u00a0<\/span><\/p>\n<\/div><\/div><\/div>

    <\/span><\/div><\/div><\/div><\/div><\/div><\/div>
    <\/span><\/div>

    UNIFY TECHNICIANS, PROJECTS, INCIDENTS, AND CUSTOMERS IN A SINGLE WIDGET DASHBOARD<\/span><\/span>\u00a0<\/span><\/p><\/h3><\/div>

    Autotask PSA allows you to control all aspects of your company or department with maximum efficiency and combines all the strategic tools needed to run a managed services business. Autotask PSA centralizes technical interventions and\u00a0<\/span>provides<\/span>\u00a0instant visualization through fully personalized dashboards and widgets, enabling data-driven decisions and corrective actions.<\/span><\/span>\u00a0<\/span><\/p>\n<\/div><\/div><\/div>

    <\/span><\/div><\/div><\/div><\/div><\/div><\/div>
    <\/span><\/div><\/div><\/div>
    <\/span><\/div>

    MAXIMIZE UPTIME WITH A FULLY SECURE PLATFORM IN THE CLOUD, WITH TWO-FACTOR AUTHENTICATION.<\/span><\/span>\u00a0<\/span><\/h3><\/div>

    Autotask PSA is in the cloud, hosted in one of the most secure data centers in the world, with data replication in multiple locations across the USA. It requires no maintenance or extensive updates and provides 99.99% uptime and unmatched security.<\/span>\u00a0<\/span><\/p>\n

    \u00a0<\/span><\/p>\n<\/div>

    CENTRALIZE OPERATIONS TO INCREASE EFFICIENCY<\/span><\/span>\u00a0<\/span><\/h3><\/div>

    PSA serves as the central hub for any enterprise or IT department,\u00a0<\/span>providing<\/span>\u00a0a single pane of glass view and increasing efficiency through workflow automation rules.<\/span><\/span>\u00a0<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div>

    <\/span><\/div>
    <\/span><\/div><\/div><\/div>

    ENABLE DATA-DRIVEN DECISIONS<\/span><\/span>\u00a0<\/span><\/h3><\/div>

    Powerful analytics, intuitive widgets, and reports\u00a0<\/span>provide<\/span>\u00a0actionable information for every role in the business.<\/span><\/p>\n<\/div>

    PSA SOFTWARE TAILORED TO YOU<\/span><\/span>\u00a0<\/span><\/h3><\/div>

    Open architecture and APIs enable seamless integration with an unlimited number of industry-leading tools, maximizing business efficiency. Integration options include SAGE 50, SAGE 200,\u00a0<\/span>SalesForce<\/span>, popular CMMSs, and countless ERPs.<\/span><\/span>\u00a0<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div>

    <\/span><\/div>

    IMPROVE EFFICIENCY AND PROFITABILITY BY CENTRALIZING TECHNICAL AND COMMERCIAL PROJECTS<\/span><\/span>\u00a0<\/span><\/h3><\/div>

    A single, intuitive solution designed for every function, from technicians to consultants to back-office management, Autotask PSA software centralizes projects, issues, jobs, and opportunities to improve knowledge, productivity, service levels, and profitability.<\/span><\/span>\u00a0<\/span><\/p>\n<\/div><\/div><\/div><\/div>

    <\/lite-youtube><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
    <\/span><\/div>

    ACTIONABLE INTELLIGENCE AND GROWTH PROSPECTS<\/span><\/span>\u00a0<\/span><\/h3><\/div>

    Datto has developed leading PSA software with an intuitive user interface that\u00a0<\/span>provides<\/span>\u00a0visual insights and instant understanding of your company or department. Customizable dashboards, widgets, and ticket categories for each PSA user enable faster and easier work.<\/span><\/span>\u00a0<\/span><\/p>\n<\/div><\/div><\/div>

    <\/span><\/div><\/div><\/div><\/div><\/div><\/div>
    <\/span><\/div>

    CENTRALIZE OPERATIONS TO INCREASE CUSTOMER SATISFACTION<\/span><\/span><\/p><\/h3><\/div>

    The intelligent cloud-based PSA platform helps improve efficiency and service with streamlined workflows to resolve tickets faster and make data-driven decisions, enhancing productivity and profitability. It has never been easier to generate more technical and commercial leads while dramatically increasing customer satisfaction.<\/span><\/span>\u00a0<\/span><\/p>\n<\/div>

    GENUINE AUTOMATION<\/span><\/span>\u00a0<\/span><\/p><\/h3><\/div>

    Automate workflows by setting up event triggers to save time on every PSA ticket.<\/span><\/span>\u00a0<\/span><\/p>\n<\/div>

    <\/span><\/div><\/div><\/div>
    <\/span><\/div>

    IMPROVE CUSTOMER RESPONSE<\/span><\/span>\u00a0<\/span><\/p><\/h3><\/div>

    Dashboards and widgets enable staff to take immediate action and resolve issues faster.<\/span><\/span>\u00a0<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div>

    <\/span><\/div>

    POSSIBLY THE BEST TECHNICAL CRM IN THE WORLD\u2026<\/span><\/span>\u00a0<\/span><\/h3><\/div>

    Who has never dreamed of having a ticketing tool that can:<\/span>\u00a0<\/span><\/p>\n

      \n
    • Control customer incidents, jobs, or projects.<\/span><\/li>\n
    • Manage all recurring tasks for customers.<\/span><\/li>\n
    • Track billable and non-billable technician hours.<\/span><\/li>\n
    • Increase technical productivity.<\/span><\/li>\n
    • Enhance customer control.<\/span><\/li>\n
    • Improve customer satisfaction.<\/span><\/li>\n
    • Increase invoicing.<\/span><\/li>\n
    • Determine the profitability of customers, projects, or technicians.<\/span><\/li>\n
    • Track commercial opportunities from inception.<\/span><\/li>\n
    • Provide clients with a portal for all types of inquiries.<\/span><\/li>\n
    • Maintain control of subcontracting.<\/span><\/li>\n
    • Monitor the workload of each technician in real-time and future.<\/span><\/li>\n
    • Integrate with most ERP systems in the market.<\/span><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

      Work with us!<\/p><\/h2><\/div>

      From the best manufacturers and suppliers<\/p>\n<\/div>

      We offer innovative and cutting edge services and solutions from the main leading manufacturers of hardware and software to put the best service and the best solutions at the edge of large companies and end users.<\/p>\n<\/div><\/div><\/div>

      <\/span><\/div><\/div><\/div>
      <\/span><\/div><\/div><\/div>
      <\/span><\/div><\/div><\/div>
      <\/span><\/div><\/div><\/div>
      <\/span><\/div><\/div><\/div>
      <\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-4529","page","type-page","status-publish","hentry"],"yoast_head":"\nAutotask PSA - SATMATIC Group<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.satmaticgroup.com\/software-erp-crm\/autotask-psa\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Autotask PSA - SATMATIC Group\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.satmaticgroup.com\/software-erp-crm\/autotask-psa\/\" \/>\n<meta property=\"og:site_name\" content=\"SATMATIC Group\" \/>\n<meta property=\"article:modified_time\" content=\"2023-06-08T11:01:25+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"32 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.satmaticgroup.com\\\/software-erp-crm\\\/autotask-psa\\\/\",\"url\":\"https:\\\/\\\/www.satmaticgroup.com\\\/software-erp-crm\\\/autotask-psa\\\/\",\"name\":\"Autotask PSA - SATMATIC Group\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.satmaticgroup.com\\\/#website\"},\"datePublished\":\"2023-05-29T08:17:05+00:00\",\"dateModified\":\"2023-06-08T11:01:25+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.satmaticgroup.com\\\/software-erp-crm\\\/autotask-psa\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.satmaticgroup.com\\\/software-erp-crm\\\/autotask-psa\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.satmaticgroup.com\\\/software-erp-crm\\\/autotask-psa\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Inici\",\"item\":\"https:\\\/\\\/www.satmaticgroup.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Autotask PSA\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.satmaticgroup.com\\\/#website\",\"url\":\"https:\\\/\\\/www.satmaticgroup.com\\\/\",\"name\":\"SATMATIC Group\",\"description\":\"Els teus socis tecnol\u00f2gics\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.satmaticgroup.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Autotask PSA - SATMATIC Group","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.satmaticgroup.com\/software-erp-crm\/autotask-psa\/","og_locale":"en_US","og_type":"article","og_title":"Autotask PSA - SATMATIC Group","og_url":"https:\/\/www.satmaticgroup.com\/software-erp-crm\/autotask-psa\/","og_site_name":"SATMATIC Group","article_modified_time":"2023-06-08T11:01:25+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"32 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.satmaticgroup.com\/software-erp-crm\/autotask-psa\/","url":"https:\/\/www.satmaticgroup.com\/software-erp-crm\/autotask-psa\/","name":"Autotask PSA - SATMATIC Group","isPartOf":{"@id":"https:\/\/www.satmaticgroup.com\/#website"},"datePublished":"2023-05-29T08:17:05+00:00","dateModified":"2023-06-08T11:01:25+00:00","breadcrumb":{"@id":"https:\/\/www.satmaticgroup.com\/software-erp-crm\/autotask-psa\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.satmaticgroup.com\/software-erp-crm\/autotask-psa\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.satmaticgroup.com\/software-erp-crm\/autotask-psa\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Inici","item":"https:\/\/www.satmaticgroup.com\/en\/"},{"@type":"ListItem","position":2,"name":"Autotask PSA"}]},{"@type":"WebSite","@id":"https:\/\/www.satmaticgroup.com\/#website","url":"https:\/\/www.satmaticgroup.com\/","name":"SATMATIC Group","description":"Els teus socis tecnol\u00f2gics","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.satmaticgroup.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/www.satmaticgroup.com\/en\/wp-json\/wp\/v2\/pages\/4529","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.satmaticgroup.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.satmaticgroup.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.satmaticgroup.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.satmaticgroup.com\/en\/wp-json\/wp\/v2\/comments?post=4529"}],"version-history":[{"count":14,"href":"https:\/\/www.satmaticgroup.com\/en\/wp-json\/wp\/v2\/pages\/4529\/revisions"}],"predecessor-version":[{"id":4657,"href":"https:\/\/www.satmaticgroup.com\/en\/wp-json\/wp\/v2\/pages\/4529\/revisions\/4657"}],"wp:attachment":[{"href":"https:\/\/www.satmaticgroup.com\/en\/wp-json\/wp\/v2\/media?parent=4529"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}